How to Add New Users to Your TPN Account

This guide will help you to add new users to your TPN Order Management. Note first that to do this you must be logged on as a user with administrative privileges.


Step 1: First, once you’ve logged into your TPN account, you need to navigate to the ‘settings’ area of the site, found in the top-right corner of the home screen.

Step 2: You will notice that after clicking the settings button, the options along the top navigation bar have changed. As a general rule, most administrative tasks are done from this settings bar. You’ll need to click on the ‘Employees’ button of the toolbar.

Step 3: Then, on the top right of your screen, you should see ‘Add New User’.

Step 4: This will bring up the ‘add new user’ form. Fill out these fields with the new user’s details. You will need to provide an email which the new user will use as their username and a password. When you’re done, click on the ‘save changes’ button at the bottom of the screen.

step 3.png

Your new user has now been created in the system. Be aware that until they are changed, all users are given ‘standard’ permissions. These are sufficient for most basic tasks, however lack any administrative abilities. To learn how to edit user permissions, take a look at the help sheet found here.